Operations Consultant, Learning & Development Specialist · Certified FutureLab AI Mastermind Trainer 

I was raised in Sointula, where community and hard work aren’t buzzwords—they’re survival skills. That SISU—grit, perseverance, and follow-through—anchors how I work: listen to the frontline, design what’s useful, and implement until it sticks.

With a BCom in Entrepreneurship (UVic) and 20+ years in consulting, I specialize in business analysis, process improvement, operations support, and L&D—now with a strong AI layer. I’ve partnered with organizations across public, private, and non-profit sectors, working from the shop floor to the C-suite. Notable stops: 1-800-GOT-JUNK?, Men in Kilts, the 2010 Vancouver Olympic & Paralympic Winter Games, Hootsuite, QuickMobile (Cvent), BC Ferries, FrogBox, Vancouver Island University, Visa, KPMG, Walmart, and Whirlpool.

I dove into AI in 2023 and became a Certified FutureLab AI Mastermind Trainer in 2024. My values—Authenticity, Integrity, Service, Impact, Community, Creation—guide every engagement. Off the clock in Nanoose Bay, you’ll find me ocean cold-dipping, foraging, hiking, playing badminton, and cooking what I grow. I also serve as a board director for a local food-security charity. If you need a partner who blends strategy with sleeves-rolled-up execution, I’m here for it.

This balance between the world of business, community, and nature keeps me grounded, inspired, and ever-ready to help you unleash your business's true potential and efficiencies.

In Service,

Jennifer

AI Practitioner & Coach · Host, Agile in Action

I’m an AI practitioner, coach, and the host of the Agile in Action podcast. My passion is helping organizations cut through AI hype and put the technology to work—whether that’s building training programs three times faster, streamlining processes, or rethinking how teams collaborate.

Over the years, I’ve led projects across industries as CEO of Cambermast, built a library of AI learning through Bill Talks AI, and earned recognition as a Microsoft MVP for my expertise in project and product management tools. I believe in hands-on, iterative learning—experiment, measure, refine—and that’s exactly how I approach every engagement.

I partner with Jenn to deliver FutureLab-style, immersive workshops for leaders and teams who want to see immediate, tangible impact from AI. We combine strategy with sleeves-rolled-up execution, so you leave with more than ideas—you leave with working solutions.

In Service,

Bill

AI Strategy & Automation Consultant · Co-founder, Tool Match

I’m an AI practitioner and workflow designer. My focus is cutting the theater and putting AI to work—mapping what your team actually does, designing lean pilots, then hardening what works so you see measurable impact fast.

Over the years, I’ve worked across SMB ops and product-adjacent roles, rolling up my sleeves on LLM configurations, API troubleshooting, and the unglamorous SOPs that keep systems dependable. I co-founded Tool Match, a site that recommends the right SaaS based on your current stack and goals, which placed 1st in the UVic “PlanIt” business competition, and sharpened my “right tool for the job” mindset.

I partner with Jenn to deliver hands-on operational breakdowns and buildouts for leaders and teams who want results, not demos. I combined strategy with sleeves-rolled-up execution so you leave with working solutions you can use tomorrow morning.

In Service,

Jaden